ByteJumper LLC is available 24 Hours a day 7 days a week.
There are many benefits for our Gold Support contract customers.
- No Hourly Minimum
- Priority Service
- Special Rates
- No Need for Internal IT
- After Hour, Weekend, and Holiday Support
- Preventative Maintenance
Gold Contracts are customizable to your needs depending on the
size of your network and
frequency of problems. We have two main contract types to choose
from with a few snap-in
options. Annual, Quarterly, and Monthly payment options are
available depending on the
contract type and duration.
Hour Based
- Week Day 9-5 Monday - Friday
- After Hours
- Weekend & Holiday
Unlimited
- Week Day 9-5 Monday - Friday
- After Hours
- Weekend & Holiday
These options can be combined, mixed, and matched to suit your
needs. There are also other
options that can help us better suit a contract to your needs. Based
on how you use your contract.
There are four main ways to utilize your service contract.
- Onsite Service
- Remote Service
- Lab Service
- Telephone Support
Regular rates for Tech Support Services outside of a Contract.
Onsite
- 9:00 AM - 5:00 PM-----------------------------------------$70 Per Hour 2 Hour Minimum
- After Hours---------------------------------------------------$105 Per Hour 2 Hour Minimum
- Weekend and Holiday Service------------------------$140 Per Hour 2 Hour Minimum
Remote
- 9:00 AM - 5:00 PM-----------------------------------------$45 Per Hour 1 Hour Minimum
- After Hours---------------------------------------------------$65 Per Hour 1 Hour Minimum
- Weekend and Holiday Service------------------------$90 Per Hour 1 Hour Minimum
Lab
- 9:00 AM - 5:00 PM-----------------------------------------$45 Per Hour 1 Hour Minimum
- After Hours---------------------------------------------------$65 Per Hour 1 Hour Minimum
- Weekend and Holiday Service------------------------$90 Per Hour 1 Hour Minimum
Telephone Support
- 9:00 AM - 5:00 PM-----------------------------------------$45 Per Hour 1 Hour Minimum
- After Hours---------------------------------------------------$65 Per Hour 1 Hour Minimum
- Weekend and Holiday Service------------------------$90 Per Hour 1 Hour Minimum